Magento 2 RMA completely arranges the return merchandise process in web stores. Customers can create return requests and monitor them from their accounts. Store admins can arrange requests from the backend by adding custom fields to an RMA request form, communicating with customers in the dedicated chat area, and sending email alerts and custom canned responses while requests are processed.
Compatibility: Magento Open Source 2.4.X, Magento Commerce 2.4.X
For more information follow the product user manual on our website