Magento 2 Help Desk Ultimate 2 effectively arranges operations with customer tickets. Tickets can be submitted by customers from the My Account area, contact form, email, or by the admins from the Back-end by assigning tickets to individual departments or support agents. Additionally, the module automates recurring tasks, including those of changing ticket status, reassigning the agent/department, adding tags to tickets and more.
Compatibility: Magento Open Source 2.3.X - 2.4.X, Magento Commerce 2.3.X - 2.4.X
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