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Set up cron
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Uninstall Script
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To uninstall the script, run the following command:
Please note: uninstall script works correctly only if the module was previously installed via Composer
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Importing Reviews
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All the reviews created before the Advanced Reviews is installed can be imported into the extension and further processed by the module. Import of the existing reviews is performed by a separate command in the console:
Upon the command, all the necessary information about native reviews is collected and imported in batches (100 reviews each) into our tables. At the end of the import, the id of the last native imported review is written to the native Flag Magento table. If for some reason, the import is interrupted, the console will display a description of the exception/error that occurred, and the last successfully imported id will also be written into the Flag table. As soon as the error is removed, you can run the command once again.
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Getting Around
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Business AdvantagesThe Advanced Reviews is a must-have Magento extension for any Magento store. Both, the tone of the reviews and their numbers influence purchasing decisions and entice customers to your store. The Advanced Reviews extension not only allows your shoppers to submit reviews conveniently and swiftly being able to evaluate different aspects of their experience with the product, but also engage shoppers and merchants in communication over the product or service, and thereby build trust. What Makes It Different
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Advanced Reviews Frontend Use
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The extension, in fact, starts working right after the installation. You just need to configure it in accordance with your preferences. When the configuration stage is passed, you can start collecting reviews immediately. The extension provides two ways to submit reviews - in the store and by emails. Web-page Review Submission FormsThe most obvious place to leave a review is a product page. The extension replaces native Magento review forms with its own improved user interface and frontend functionality. Traditionally, reviews can be submitted by both registered users and guests. If a product doesn't have any reviews yet, the reviews tab contains only the review submission form and a corresponding notification that your review is going to be the first one for this product. Otherwise, the tab indicates the number of available reviews in square brackets. The form contains four compulsory (marked with an asterix) and, depending on the configuration, five optional fields:
To finalize your review click the 'Submit Review' button below the form.
In case the product has been reviewed already by other customers the Reviews tab on the product page will also contain an outline of customer reviews - the Customer Review block. The Customer Review block contains cumulative information about all the reviews on the product, including an overall rating, number of reviews, number of customers who recommend this product, and the general rating split by stars. Right there customers are able to add their reviews using the Write a Review button. Next comes the list of all individual reviews. At the end of the list the Write a Review button is provided once again so visitors do not have to scroll the page up to find its first appearance. Review BlockThe review section displays the list of reviews of a particular product. The list can contain the Featured Reviews block. The Featured Reviews block will always stay on top when a page is loaded by default. There are a few specifics you may find useful to know about this block:
All other reviews, which follow the Featured Reviews block (if any), allow for broader interaction. Customers can:
Product Reviews in Customer AccountsReviews can be submitted both by guests and registered customers. The customers who submit reviews as registered users are able to track the status of their reviews in the customer account. To see the My Recent Reviews grid, reach to My Account and scroll down the page to the correpondent block. The grid has the following columns:
The View All link allows customers to see all the reviews. Clicking the link will redirect users to the My Product Reviews section, which is also available from the sidebar menu. The My Product Review section contains a list of all reviews submitted by the customer, as well as the Unsubscription block. Unsubscribing from Review Status NotificationsThe unsubscription block is available on the My Product Review page. You may reach to it from the sidebar menu in Customer Account, or via the My Account page. On the My Account page find the Review notifications block: If the inscription goes "You will receive notifications" it means you have active subscriptions for notifications on review status change. If the inscription goes "You will not receive notifications", it means you have no active subscriptions for notifications. Clicking the Edit button will redirect you to the My Products Reviews page: The list of the preconfigured notifications is as follows:
If merchants add new types of notifications, they will also be added to the list above. Click the checkboxes next to the notificatios to enable or disable the desired ones. Next click Save to save your changes.
Email Review Submission FormThe opportunity to send reviews right from emails facilitates the whole process significantly and allows you to attract many more reviews. The form obtains absolutely the same functions as the on-site submission form and enables customers to choose products to be reviewed and rate them. The forms will ask to provide nicknames, review texts, review summaries, and recommend the product to other visitors. All the reviews submitted by email are automatically marked as the ones received from Verified Buyers.
All Review PageThe All Review page contains all the reviews kept in a store. Review WidgetCreating a widget via the native functionality allows adding a review widget to any page in a store. |
Advanced Reviews on the Backend
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Review ConfigurationGeneral SettingsTo configure general settings of the extension please proceed to Stores > Configuration > Aheadworks Extensions > Advanced Reviews. The Configuration page consists of three sections: General, File Attachments and Email Notification Settings. The General Settings section contains the folowing parameters for configuration:
File AttachmentsScroll down the page to reach to the File Attachments block. This is where you will be able to set some parameters for the files which users may add in support of their reviews.
Email Notification SettingsThe Email Notification Settings section allows you to configure some general settings of the email review reminders and service notifications used by the extension. Mainly, the following:
When the settings are configured you can use the extension for collecting reviews and sending notifications. All the reviews are stored in the Reviews section on the backend.
Mail LogTo monitor the reviews and comments which customers leave to products and initiate relevant notifications on the status of the reviews, please go to Stores > Marketing > Mail Log. This is where you may browse and send all available notifications from. The latter are collected in a table with the following columns: Recipient Name, Recipient Email, Type of the Notification, Status, Created At, Scheduled For, Sent At and Action.You may send or cancel notification individually or in bulk. To do so, pick up a notifcation and click the Select active link in the Action column and select an action: Send Now or Cancel. Alternatively, you may click the Actions folding list to see the same list of actions.When Send Now is clicked a pop-up window will appear asking if you are sure about sending the email immediately. Reviews GridThe Reviews grid (Marketing > Advanced Reviews by Aheadworks > Reviews) allows you to track and manage all the reviews possessed by the extension.
The grid consists of the following columns:
In addition to the Action column, the module also supports the mass-action functionality that allows the Admin to delete, change statuses, set verified buyer badges, and update recommendations of reviews massively with the help of the 'Actions' box in the top left corner of the grid. As of version 1.3.0 the Admin is able to export selected reviews into a CVS or Excel XML file. Do that with the help of the Export drop-down below the Reviews grid. The resulting file will contain the text of the selected reviews, as well as most of the the data related to it (as they are stated in the Reviews grid).
New Reviews and Review EditingReview EditingMagento admins can edit and add new reviews right from the backend. The New Review and Edit Review pages are quite similar so let us take a look at the first one as an example. To reach to the page either click on the row of the chosen review in the Review grid, or click the Select active link in the correspondent Action cell.
The New Review page comprises the following configuration options:
Review CommentsScroll down the New/Edit Review page to reach to the Comments given to the chosen review. This is where you may browse comments given by other customers, approve or disapprove them, and furthermore, leave your own. The status of the comments can be edited individually to each comment or in bulk. To approve or disapprove a comment, click the Select active link in the correspondent cell of the Action column, and select the action. Alternatively, pick up a comment with the check-box on the left and click the Actions folding list. Go for Change Status. This is where you can report abuse for the given comment too. To add your comment proceed to the Admin Comment text box and type your comment into it. To finalize changes to the review and comments click Save in the top right of the page. |
Other Functions
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In addition to the functionality described above, the extension also provides some more benefits for store owners and development teams. Saving Reviews IntactIn case a customer account is deleted, all the reviews provided by this customer become guest reviews. This way, you can simultaneously follow the GDPR requirements and keep using the reviews.
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Uninstalling Advanced Reviews
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Need Customization?
You can always find the latest version of the software, full documentation, demos, screenshots, and reviews on http://aheadworks.com
License agreement: https://aheadworks.com/end-user-license-agreement
Contact Us: https://aheadworks.com/contact
Copyright © 2021 Aheadworks Co. http://www.aheadworks.com
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