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Magento 2 Review Reminder sends automatic review reminders to purchasers in accordance with predefined rules and conditions. Store owners can determine the layout and content of each reminder, schedule reminders for concrete dates, assign them to particular product types, preview them before sending to shoppers, etc. The scheduled emails are managed from a separate grid. 

Compatibility: Magento Open Source 2.3.X - 2.4.X, Magento Commerce 2.3.X - 2.4.X

Product Page

Thank you for choosing Aheadworks!

Installing Review Reminder 

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 4. In SSH console of your server navigate to your store root folder:

cd path_to_the_store_root_folder

run the following command: :

php -f bin/magento module:enable Aheadworks_ReviewReminder

then:

php -f bin/magento setup:upgrade

after:

php -f bin/magento setup:static-content:deploy

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If you are installing an extension from Aheadworks for the first time, you need to add our composer repository to your Magento store:

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To install the extension:

2. Login to your ssh console and navigate to your store folder:

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 3. Run the following command to install the latest version of the extension:

composer require aheadworks/module-review-reminder

if you need to install a specific version, run this command:

composer require aheadworks/module-review-reminder:<version>

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4. Enable the extension:

php -f bin/magento module:enable <Module_Name>

Next, register the extension:

bin/magento setup:upgrade

Recompile your Magento store if you are in the Production mode:

bin/magento setup:di:compile

To verify that the extension is enabled, run this command:

bin/magento module:status

Clean store cache, by running the following command:

bin/magento cache:clean

Log out and Log in the backend again.

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To upgrade the extension:

5. To update or upgrade an extension:

Download the updated extension file. Take note of the module-name and version. Export the contents to your Magento root.

If a composer package exists for the extension, run one of the following.

composer update aheadworks/module-review-reminder

composer require aheadworks/module-review-reminder:<version>

Run the following commands to upgrade, deploy, and clean the cache.

php bin/magento setup:upgrade --keep-generated
php bin/magento setup:static-content:deploy
php bin/magento cache:clean

Set up cron

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If you have already configured cron jobs for your Magento installation then you can skip this step. Read the following instructions on setting cron job for your Magento store: Magento user guide.

Generally it would be enough to run in SSH console of your server: 

crontab -e

And insert the following line:  

*/3 * * * * php -c <ini-file-path> <your Magento install dir>/bin/magento cron:run
*/3 * * * * php -c <ini-file-path> <your Magento install dir>/update/cron.php
*/3 * * * * php -c <ini-file-path> <your Magento install dir>/bin/magento setup:cron:run

Don't forget to confirm saving request when exit.

Introducing Review Reminder

Extension Settings

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There are following extension settings:

• Sender - defines an email address all review reminders will be sent from;
• Test Email Recipient - defines an email address all test review reminders will be sent to;
• Enable Test Mode - defines if all review reminders should be sent to Test Email Recipient, which helps evaluating the reminder look and feel.
• Keep Emails for, days - defines for how many days sent review reminders should be kept in the mail log.

Once done with the settings the storeowner clicks Image Removed button to apply any changes made.

Creating Rules

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The rules are basic extension entities that control when and on what conditions the review reminders are sent. To create or edit a rule the storeowner navigates to Marketing > Review Reminder by Aheadworks > Rules.

To add a new rule the storeowner clicks Image Removed button.

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The first section of the new rule defines basic rule attributes such as subject, content and internal name:

• Enable - defines if the rule is enabled. Disabled rules cannot sent review reminders;
• Name - defines the name of the rule for internal identification purposes (not visible to customer);
• Subject - defines a subject of a review reminder;
• Content - allows the storeowner type in the reminder content. The content can be edited with the help of What You See Is What You Get (WYSIWYG) editor, featuring rich text, variables, media etc.

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Next, the storeowner decides when a reminder should be delivered.

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• Store View - defines for what store view the rule is active;
• Customer Groups - defines to what customer groups the review reminder is sent;
• Cart Conditions - defines what items should be orders for the review reminder to trigger, including total, shipping region, payment method;
• Product Conditions - defines products with what attributes should be ordered for the review reminder to trigger, including manufacturer, product category, color;
• Product Type - defines what types of products should be ordered for the review reminder to trigger.

Once every rule option is set the storeowner clicks 'Save' button. The review reminders will now be sent to all customers with orders matching the conditions set after a defined time.

Mail Log

Tracking Review Reminder Performance

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For the performance tracking and understanding how many customers left a review after a reminder the extension introduces Orders and Reminders section that can be accessed via Marketing > Review Reminder by Aheadworks > Orders and Reminders.

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The section comes with the same interactive elements as does the Mail Log. Here the storeowner can get an order and customer reference of a particular reminder and see if the review has been left yet.

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